When you sell a highly engineered product, the way you service it should feel just as high quality. Problem: Our Client sells highly engineered products nationwide for the commercial sector. Due to the complexities of their products, it’s crucial that they are installed properly by trained professionals in order to perform as designed. Our Client … Continue reading A Mobile App as Sophisticated as the Product it Supports
Replace never-ending SaaS costs with an application that you own, customized to YOUR business. Problem: Our client is in the field service industry, managing sales and installation of new air compressor equipment, as well as servicing existing equipment in both residential and commercial environments. They managed their inventory, sales, service records and financials through a … Continue reading SaaS Always Means Better and Cheaper, Right? Wrong.
Take care of your customers first, and revenue will follow...along with more customers Problem: Our Client services a large portion of the food and beverage industry through marketing and fulfillment offerings. They wanted to partner up with many of the largest companies in the industry to create a standardized system to incentivize salespeople and distributors … Continue reading New Service, New Platform, New Customers, New Revenue
Having great ways to take care of your customers doesn't mean much if your customers don't know it. Problem: Our Client performs commercial roofing inspection and maintenance services, and prides themselves on being the most discerning and detail-oriented provider in their industry. They utilize a combination of airplane footage, aerial drone footage and manual on-roof … Continue reading Innovative Technology Should be Shared with Your Customers
Think your workflows are too complex to automate? Think again! Problem: Our Client manages professional certifications in a highly technical field. Due to the nature of the certificates, there were dozens of different paths and an even greater number of tests that could ultimately lead to a certification. With so many different paths available, the … Continue reading Complex Workflows Don’t Have to Mean Complex Data Entry
What's the point of collecting all your sales data if you never put it to good use? Problem: Our Client had a wealth of sales data in their financial system, but it was unorganized, inaccessible, and didn’t allow for any control over who could see what. While this was useful for Executives, the Client wanted … Continue reading Have Sales Data, but Scared to Share it
How long can you afford to wait before contacting customers interested in your products? Problem: Our Client had a lead management system in place that would gather leads in bulk to be distributed to their national sales team. With no functionality to parse the leads or distribute them, the software required an export into a spreadsheet, to be … Continue reading Turning Lead-to-Contact Time into Days, not Weeks